Just sell me my game already!

By Spencer . August 31, 2006 . 1:06pm

Ben Kuchera over at Opposable Thumbs has an article about how many add-ons retailers try to push on gamers. Discount cards, pre-orders, and extended warranties are the norm, but six pitches for one game that is annoying.

 

At Gamestop it’s even more ridiculous. At my last visit I didn’t want to pre-order anything, I didn’t want to sign up for the Madden tournament, I didn’t want to subscribe to their magazines, I didn’t want to look through the prerelease binder while I waited just in case I changed my mind about the pre-order thing, I didn’t want the used copy, and I didn’t want to hear the pitch about how the card and the used copy worked together to save me even more money. That’s six pitches I had to sit through. Even better? I was buying a memory card. At that point, I would have been willing to just give the guy five bucks just to shut up, and I think the customer behind me was getting freaked out knowing that he was going to hear each and every one of those pitches again. You never know who might be a secret shopper, so the hands of the clerk really are tied. It’s either annoy every customer that comes in the door or risk a write up.

 

It is true that video game profit margins are slim, but is there a better way to raise cash than pushing strategy guides? Maybe before each pitch customers can challenge the staff to a match of Soul Calibur III. If they win they can buy a game pitch free.


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  • Dansk

    Thats what you get for not ordering online…

  • Chris

    I like the guy at my local Gamecrazy. I walk in yesterday, he recognizes me immediately and says ‘Disgaea 2?’ And I say ‘Yeah.’ And he gives me the game.

  • the_importer

    People might b$%&h about Wal-Mart, but at lease the people over there don’t care about making cash on extra warranties, they’ll just give you what you want as long as you pay for it.

  • Pesmerga00

    Yeah, this is getting pretty bad. I only pre-order and go in store if there is a free art book or something, otherwise I order online. I don’t know if it’s just me but the ones in malls seem a lot worse. I might actually buy that used game if it wasn’t only five dollers cheaper, missing the manual, and scratched to hell.

  • EvilHero

    ***People might b$%&h about Wal-Mart, but at lease the people over there don’t care about making cash on extra warranties, they’ll just give you what you want as long as you pay for it.***

    GS employees no longer receive extra money on warranties, their prize? They get to keep their jobs. I worked for GS for a few years, its not BS, you WILL be written up if your caught not saying that stuff.

  • KageNaruto

    game co rocks, they know me, know which game i want, everything. they never bug me with shit! game co ftw!

  • the_importer

    //EvilHero Said: GS employees no longer receive extra money on warranties, their prize? They get to keep their jobs. I worked for GS for a few years, its not BS, you WILL be written up if your caught not saying that stuff.//

    I was not talking about the employees, of course they don’t make d!@* of warranties, hell, they don’t make money out of sales period, it’s a regular pay for a low profitable business. Game Stores are one of the worst ideas ever because the only way to turn out a decent profit is to sale used games & hardware and 3rd party hardware. I’ve also worked at a store that sold computers and games, so I also knows how it works. I could sale 1 computer and the profit would be higher than selling 100 new games.

  • http://none Jennifer B.

    My card ran out a few month’s ago. When I went back to buy some more games, they showed me how I would only have to pay X amount of dollars more for the card, but I’m saving on the games. They usually give me the pitch about selling their magazine, but i was pleasantly surprised that they didn’t

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