Final Fantasy Crystal Chronicles Remastered Edition has been criticized for its multiplayer issues, and has gotten its fair share of harsh reviews since launch. Director Araki Ryoma has released a statement on Square Enix’s website apologizing for the multiplayer problems, which were so bad that sales were suspended in Australia. Additionally, he stated that the game will receive “rapid updates” to try to fix the game’s many bugs and freezing problems, among others.
Here is Ryoma’s statement on Final Fantasy Crystal Chronicles Remastered Edition below:
We have received a lot of feedback from our players since the game was released and are moving to address all the issues raised as quickly as we can, but I must apologize for the delay in making an announcement about the situation.
I also make my sincerest apologies for the inconvenience caused during play.
First of all, the situation where players were unable to play immediately after launch was caused by our servers going over capacity. We ran maintenance to increase that server capacity on August 29, which has led to comparatively stable running thereafter. Going forward, we will move to address any further server issues as required.
We would also like to release rapid updates to address the bugs that are getting in the way of players’ experiences with the game and are working on the update schedule announced below.
We are also looking into making further updates in addition to those detailed below, once we have reviewed player feedback, and will make further announcements once the update content has been finalized.
I must again apologize for the inconvenience caused to our customers and beg your understanding as we try to put things right
Additionally, Ryoma also detailed the first fixes for Final Fantasy Crystal Chronicles Remastered Edition, which will be released between mid-to-late September. Bugs like one where items could be obtained infinitely are being fixed, while the iOS and Android version will get fixes to reduce the frequency of freezes during loading. Meanwhile, new features include the ability for the host player to skip the boss introduction and myrrh drop cutscenes so that the multiplayer experience is smoother. The iOS and Android versions are also getting this feature for single player mode as well.
The exact release date will be announced later on closer to the update’s release.
Final Fantasy Crystal Chronicles Remastered Edition is available on the Nintendo Switch, PlayStation 4, and mobile devices worldwide, though sales have temporarily been suspended in Australia and New Zealand.