The Home World Transfer service in Final Fantasy XIV is currently congested due to the high volume of players requesting to have their Home World changed. Square Enix asks players to remain patient, as the process will take longer than usual. Additionally, if players are receiving an error message while applying for their free Home World Transfer, they should wait and try to apply again.
Square Enix also acknowledges that there is currently a very large amount of errors for those applying to transfer to the Oceania Data Center. The developer notes that this could in part be that players have not accessed the Data Center they wish to transfer to. Accessing the Data Center players wish to transfer to is a requirement for the transfer. However, players only need to access the Data Center once for the transfer to process correctly. In order to do this, players need to go to the start screen and change their Data Center to the Oceania Data Center. After that, the transfer should work, outside of the on-going issue with congestion.
Additionally, players will receive an e-mail once the application for the transfer processes. However, players are advised to avoid logging in to that specific character before the transfer is complete, as it will result in an error. It is unclear as to how long the Home World Transfer service in Final Fantasy XIV will remain congested.
Final Fantasy XIV is available for the PlayStation 4, PlayStation 5, and PC.