Genshin Impact Can;t Login

Some Genshin Impact Users Can’t Login to Game Due to Issue with Twitter

The official Genshin Impact Twitter account has revealed that some Genshin Impact users can’t login due to issues with connectivity to Twitter. However, miHoYo will announce once it resolves the issue. The announcement will come through the official Twitter account, an in-game update, and through the Genshin Impact website.

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(Update: The official Genshin Impact Japanese Twitter account has announced the issue is now resolved.)

However, the official English Genshin Impact Twitter has not posted about this issue. The information is only available through the Japanese Genshin Impact Twitter. The post reads:

Certain Travelers are currently unable to login to the game due to an issue with Twitter. We will notify users as soon as the connection is fixed, so please check your in-game announcements, the official Twitter, and the latest information on the official website. We apologize for the inconvenience, and thank you for your patience.

Genshin Impact users have the option of logging into their accounts through various servers. This includes Twitter, Google, Facebook, and Game Center. The official Genshin Impact website details how consumers can activate account integration and how to troubleshoot any potential features.

Additionally, players can now have cross-save account linking between the PlayStation 4 and PlayStation 5. However, the Genshin Impact website does not currently feature a resolution for those who have linked their Twitter accounts that can’t login to the game.

Genshin Impact is immediately available for PlayStation 4, PlayStation 5, and PC.


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Kazuma Hashimoto
Senior staff writer, translator and streamer, Kazuma spends his time playing a variety of games ranging from farming simulators to classic CRPGs. Having spent upwards of 6 years in the industry, he has written reviews, features, guides, with work extending within the industry itself. In his spare time he speedruns games from the Resident Evil series, and raids in Final Fantasy XIV. His work, which has included in-depth features focusing on cultural analysis, has been seen on other websites such as Polygon and IGN.