Lost Ark experiences a fair bit of issues due to its always-online nature as an MMO-style action-RPG. So, it should come as no surprise that yet another error is causing problems for players these days. If you are experiencing the error 10010 server authentication failed issue in Lost Ark, there’s nothing to worry about.
This particular issue is a strange one compared to other Lost Ark errors and there could be a couple of reasons why you are experiencing it. For one, this issue prevents you from logging into the game and playing Lost Ark. As for why you might have it, it generally happens because of VPNs.
VPNs are banned for use in Lost Ark, and the game won’t let you log in if you are using one. This is mainly there to prevent bots, but it can affect non-cheating players, too. In addition, this error can possibly show up sometimes even if you aren’t using a VPN.
What Can You Do About Error 10010 in Lost Ark?
If you run into the error 10010 server authentication failed message in Lost Ark, what you want to do first is turn off any VPN if you’re using one. From there, I suggest restarting your computer and then trying to log into the game again. Hopefully, this solves your issue.
Now, if you aren’t using a VPN in the first place, this is a much trickier situation. In this case, you want to first restart your computer, check your internet, and see if other online games work on your PC. If they check out, make sure to check status of the online servers through a down detector to see if others are experiencing problems.
There is a chance that server issues preventing you from logging into the game can cause this error message to appear for you. If this happens, you’ll likely have to wait until the emergency server issues are resolved. I suggest submitting a support ticket to Amazon Games to try and speed up a resolution for this issue. Good luck!
Lost Ark is available on PCs.
