A problem new PlayStation 5 owners face has a fix. However, it does involve a method that will take a bit of time. People with the latest system might find themselves facing a PS5 queued for download error. But now, Sony says going into Safe Mode and choosing to rebuild your database can help.
Here’s how the fix will work. People who attempt to download some games or applications from the PlayStation Store might find them trapped in a PS5 queued for download trap at 0%. It never shows up in their list and never downloads. The Ask PlayStation Twitter account says starting the console in Safe Mode, which is triggered by turning off the system, then holding the power button until it beeps twice.
Once you hear the second beep, the PS5 will start in Safe Mode. Seven menu options will appear. You’ll want the fifth one, “Rebuild Database.” As the PlayStation support page notes, this can help with game freezes. After that, check the PlayStation Store and the game’s page to see if the queued for download error remains.
The PlayStation 5 is available worldwide. While Sony did offer details on how to work around the PS5 queued for download error, it didn’t mention when a firmware update fixing it might be released.