Last week on Friday, it appeared that preorders for the SNES Classic Edition were up over on Walmart’s online store. However, the company has now come forward and admitted that this availability was caused by a “technical glitch” and that all customers’ reservations for the console will have to be cancelled. [Thanks, NintendoEverything.]
Here’s a look at the email being sent out to those who preordered during the time period of the glitch:
Thank you for your interest in the Super Nintendo Entertainment System – Classic Edition. As you are aware, this is a highly sought after console that will launch later this fall.
Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date. We, regrettably, will have to cancel this item on your order. We know that this is incredibly disappointing to you, and we’re truly sorry for this mistake.
In regards to the cancellation of this item, if you paid by credit card, your card has not been charged. Any authorization holds placed on your account will automatically expire in accordance with the card issuer’s policy. If you paid through PayPal or with a gift card, your payment will be refunded when the order is cancelled.
The official launch date for this item is 9/29, please check the product page on Walmart.com prior to that date for any updates.
I do hope you’ll give us another chance to earn back your business.
The SNES Classic Edition will release on September 29th, 2017.