The open-beta for Phantasy Star Online 2 is finally underway, and Sega have released an introduction video that gives an overview of the MMO, touching upon character customization, player communication, fields and battles:
Ishaan specializes in game design/sales analysis. He's the former managing editor of Siliconera and wrote the book "The Legend of Zelda - A Complete Development History". He also used to moonlight as a professional manga editor. These days, his day job has nothing to do with games, but the two inform each other nonetheless.